NICE inContact is the cloud contact center software leader, making it easy and affordable for organizations around the globe to create stand-out customer experiences while meeting key business metrics. inContact continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers.
Recognized as a market leader by Gartner, IDC, Frost, Ovum, and DMG, inContact supports over 6 billion interactions per year for enterprise, mid-market, government organizations and business process outsourcers (BPOs) who operate in multiple divisions, locations, and global regions.
NICE inContact CXone Quality Management Analytics
Watch this video and see how CXone QM Analytics can empower your organization
to act faster and smarter about quality.
